Welcome to the Frequently Asked Questions Page!
Question Categories:
General FAQs
If I have an emergency, how should I contact help?
Emergency assistance can be obtained from any uniformed officer or
by calling 911.
If I need the police for a non-emergency, how should I contact them?
Uniformed police officers will be inside and outside the stadium and
at all gates. If you need assistance and cannot locate a uniformed
police officer, you may reach Glendale police dispatch at 623-930-3000.
If I have a carry/conceal weapon (CCW) permit, will I be allowed to
carry my concealed firearm in the stadium with me?
No weapons of any kind will be permitted inside the stadium, even
with a permit.
How should I plan to “tailgate” before or after the game?
Officials will be updating provisional information regarding
tailgating. Please check back to this Web site for updated information.
If I am not able to locate my car after the game, who should I contact?
You may contact any parking lot attendant or uniformed police officer for assistance in locating your vehicle.
If I lock my keys in my car, who should I contact?
It is the Glendale Police Department’s policy to not attempt entry into a locked vehicle where retrieving keys is the goal. You may contact any parking lot attendant or uniformed police officer for assistance in contacting a tow company or lock smith of your choice.
If my car’s battery is dead after the game, who should I contact?
If you are unable to get assistance from another guest, a parking lot attendant or uniformed police officer can contact a tow company of your choice.
Can I camp out overnight at the stadium or nearby park?
No, Glendale City Code 25-90 prohibits camping upon public or
private property without an authorized permit.
What items are prohibited in the stadium?
CLICK HERE to visit the University of Phoenix Stadium in Glendale, Ariz. web site for a list of items that are prohibited.
What items ARE allowed in the stadium?
CLICK HERE to visit the University of Phoenix Stadium in Glendale, Ariz. web site for a list of items that are allowed.
Will security be checking or screening persons or carried items?
The security procedure involves the pat down of all attendees and
inspection of all personal possessions. In order to help facilitate a
quicker entry, game attendees are encouraged to not bring anything
larger than a purse or bag.
Where can a taxi or limousine drop me off?
This is currently being evaluated and more information will become available in the future. Please check back to this Web site for updated information
If I get lost, will there be officials around that can point me in the correct direction?
There will be uniformed police officers both inside and outside the
Stadium. In addition, there will be parking lot attendants to assist you in finding your way.
Accommodations and Tourism
How can I find out information about accommodations near the University of Phoenix Stadium in Glendale, Ariz. and the new Cabelas?
The city of Glendale’s tourism Web site, www.visitglendale.com, is an excellent source for visitor information, and includes details on lodging, events, restaurants, outdoor activities and art and culture. You can also call the city’s Visitor Center at (623) 930-4500 or toll free (877) 800-2601.
University of Phoenix Stadium in Glendale, Ariz.
General
What type of events, in addition to football, are planned for the stadium?
University of Phoenix Stadium in Glendale, Ariz. will play host to a variety of events, such as: Men’s Luxury Tour Expo, Meeting Professionals International, Classic Car Show, Arizona Hospitality Expo, Golf Expo, Family Funfest, Southwest Landscape and Nursery Expo, Arizona Facility Management Show, Shamrock Food Show, World of Wheels Autorama, Oasis Gift Show, SYSCO Food Show, Travel Expo, Arizona House Beautiful, International Sportsmen’s Exp, Classic Carriage Museum Car Auction and a Woman’s Expo.
Will the stadium be open to the public for group tours?
Yes. Click here for information on grand opening tours of the stadium. Additional public tours will begin after the Labor Day weekend. Tours will last approximately 75 minutes and will include approximately one mile of walking. Please wear comfortable shoes. They will utilize ramps and elevators (no stairs). Tours are 100 percent wheelchair accessible. Tour schedule, ticket information and pricing will be posted in late June at www.universityofphoenixstadium.com.
Who owns the stadium?
It is the responsibility of the AZSTA to oversee design and construction of the multi-purpose football facility and, ultimately, to own and operate the facility. The AZSTA is also responsible for distributing public funds generated by an increase in the tax on hotel beds and rental cars to additional stakeholders identified in Proposition 302, namely, youth and amateur sports, tourism promotion and Cactus League baseball.
The AZSTA was created through an Act of the State Legislature (SB 1220) and referred to the voters of Maricopa County (Proposition 302), which was approved by the voters on Nov. 7, 2000.
The AZSTA is overseen by a nine-member board of directors, all of whom are volunteers and appointed by the Governor, the President of the Senate and the Speaker of the House.
Who is being taxed to pay for the costs of the stadium?
Taxes began being levied in Maricopa County on March 1, 2001 and will end on February 28, 2031. The taxes are collected from a Car Rental Surcharge of 3.25 percent and a Hotel Tax of 1 percent in Maricopa County.
Who is responsible for the stadium operations?
It is the responsibility of the Arizona Sports & Tourism Authority (AZSTA) to oversee the design and construction of the new multi-purpose football facility and, ultimately, to own and operate the facility. Global Spectrum manages the stadium.
How can I learn what paid positions are available at the stadium?
Visit www.universityofphoenixstadium.com or call (623) 433-7104.
Parking
I live close to the stadium and was wondering if I can charge for parking in my driveway? Can I use my front yard to park cars?
The City of Glendale strongly discourages residents charging for parking for any stadium events. Glendale City Code prohibits parking on private property on unimproved surfaces, which include grass lawns.
How do I find out information on parking availability and assignment for regular and pre-season Cardinals games at the stadium?
The Arizona Cardinals own the parking lots surrounding the stadium site and are responsible for lot design, configuration and parking assignments for football and large events. We recommend you contact the Cardinals for further information.
City Services (Business and Resident Information)
General
Will the new stadium take away from the nice family events that have been traditionally held in the downtown? Aren’t the two going to compete against each other?
No, the stadium will not be taking away from the nice family events that have been held in the downtown area. The stadium is a new addition and will be used for various upcoming events, but the city of Glendale will still be holding events throughout the city, such as Glendale’s Hometown Fourth of July, Glendale Glitters, Glendale Chocolate Affaire and the Glendale Jazz & Blues Festival. Many events will still be taking place in Historic Downtown. To learn more about events, please visit www.glendaleaz.com.
Neighborhoods / Housing
Is there anything I need to know if I rent my house out for events at the stadium?
Homeowners must obtain a city tax license to rent their home for any period of time. These may be obtained from the City of Glendale Tax and License Department via the Web site by clicking here or by calling the department at (623) 930-3190.
The City of Glendale is planning on distributing rear-view mirror hangers to people who live near the stadium for use on game day. Homeowners will be responsible for transferring stickers/hangers to their renters.
The house next door to mine is a rental unit, and it seems like every time there is a big event at the stadium, he rents it out to different people. I’m tired of the traffic and people coming and going all the time. Is there anything I can do?
The city of Glendale is working on various neighborhood protection plans to keep traffic from entering neighborhood streets. Unfortunately, you cannot keep someone from renting their house out, but the owners must have the residential hangers in their car in order to enter the local streets.
Traffic Planning / Street Closures
The streets I normally use to get in and out of my home near the stadium are always blocked off during events at the stadium or arena – where can I learn more about alternate routes?
Please visit www.glendaleaz.com and click on “Getting Around Glendale.”
Transportation
When will the city’s bus service extend out to both the arena and the stadium?
Valley Metro is planning express service on Loop 101 (Agua Fria Freeway) that may include a stop at the sports complex. This West Loop 101 Connector route will operate both northbound and southbound in the morning and afternoon between Arrowhead Towne Center and Desert Sky Mall. Service is slated to begin in mid 2008. Valley Metro is also planning to enhance fixed route bus service on Glendale Avenue (2008) and Camelback Road (2012). These routes may provide service directly to the complex or by way of a transfer to an as yet to be developed neighborhood circulator or shuttle route. How these routes will interact with the sports complex will be determined in the operations planning process that will be undertaken prior to the start of service. That transit operations planning process will be done in partnership with the affected communities, including Glendale, Phoenix and Peoria.
Vendors / Business Involvement
I own / manage a business in Glendale and want to get involved with events and activities going on at the stadium. Who can I call for more information?
If you are referring to specific events inside the stadium, such as the Golf Expo, please contact the organization. You can find the link to events and organizations on www.universityofphoenixstadium.com. Click on “events” then “calendar.”
Events
Event Tickets
I want to get tickets to some of the major events at the stadium – whom do I contact for this information?
Visit www.universityofphoenixstadium.com for information on football tickets. For other events, such as the Golf Expo, please visit the organization’s website for information on how to purchase tickets. Ticketmaster will be selling Cardinals Tickets as well as other event tickets.
What is the best way to get tickets to events?
Tickets may be purchased for most events on Ticketmaster.com or at a Ticketmaster retail center.
Does the city of Glendale sell event tickets?
No.
How can I get Arizona Cardinals tickets?
Information regarding tickets can be found by visiting www.azcardinals.com or call (602) 379-0102 or 1 (800) 999-1402.
How can I get Fiesta Bowl or BCS National Championship tickets?
Information regarding tickets can be found by visiting www.tostitosfiestabowl.com.
How can I get Super Bowl XLII tickets?
Information regarding tickets can be found by visiting www.azsuperbowl.com. The NFL distributes approximately 1 percent of the tickets to fans through an annual Super Bowl random drawing. The drawing is not considered a lottery (there is no charge to enter). This is the NFL's only method of distributing tickets to the general public.
Requests for the random drawing are accepted between February 1st and June 1st of each year preceding the game. For Super Bowl XLII, the drawing will be in 2007. The drawing is held in October. There are no complimentary tickets available.
Specifics on ticket breakdown:
- The two participating teams each get 17.5 percent of the allotment
- Each of the 29 remaining teams receive 1.2 percent of the allotment (or 35 percent of the total)
- The NFL uses 25 percent for corporate sponsors, charity and other league related needs
- The Host Team (the Arizona Cardinals) receives approximately 5 percent of the allotment
General
Will all the events take place in the evening?
No. Each event will vary, some taking place in the day, some in the evening. In addition, events may be held all day or for consecutive days.
Volunteering
Will there be any need for volunteers?
Specific events will need volunteers. For example, The Arizona Super Bowl Host Committee and the Tostitos Fiesta Bowl are actively recruiting volunteers for their respective events.
The Tostitos Fiesta Bowl and Tostitos National Championship Game will need volunteers for various pre-game parties and guest services booths. More information on volunteering for the Fiesta Bowl and National Championship Game can be found by visiting www.tostitosfiestabowl.com.
The city of Glendale is currently developing opportunities for volunteers for a variety of events and we encourage you to visit this site frequently as we will update information as it becomes available.
How can I get involved and what volunteer opportunities are there?
If you are interested in volunteering specifically for the Super Bowl XLII and/or the Tostitos Fiesta Bowl, you may contact them directly at www.azsuperbowl.com or www.tostitosfiestabowl.com.
Fiesta Bowl
I would like to explore ads or promotions with Fiesta Bowl and BCS games. Who do I need to contact?
Contact the Fiesta Bowl by calling (480) 350-0900 or visit their Web site at www.tostitosfiestabowl.com.
When and where is the 2008 Fiesta Bowl?
37th Annual Tostitos Fiesta Bowl
University of Phoenix Stadium in Glendale
January 2, 2008 ~ 5:30 p.m.
West Virginia vs. Oklahoma
www.tostitosfiestabowl.com
480-350-0911
Tickets
For ticket information, call the Fiesta Bowl Ticket Office at 480-350-0911 or please visit the Fiesta Bowl Ticket Office at:
The Ellie and Michael Ziegler Fiesta Bowl Center and Museum
7135 E Camelback Rd, #190
Scottsdale, AZ 85251Parking
Parking
Visitors can purchase a parking pass for $30 for on site parking at the stadium. To purchase a parking pass, call 480-350-0911 or visit the Fiesta Bowl Ticket Office at:
The Ellie and Michael Ziegler Fiesta Bowl Center and Museum
7135 E Camelback Rd, #190
Scottsdale, AZ 85251
Transportation
Phoenix Sky Harbor International Airport is a mere 20 minutes from Glendale. Car rental companies and shuttle services situated in and around Sky Harbor Airport provide hassle-free service. The valley offers the efficient Valley Metro bus system, which extends to all areas of the city. In addition to bus services, taxis and private cars can be hired. The Fiesta Bowl is not offering any type of shuttle service. With the many options listed below, visitors will have a wide array of options to get to the game.
Airport Shuttle
SuperShuttle Transportation Systems
4610 S. 35th St.; Phoenix, AZ 85040
(602) 244-9000 Reservations
www.supershuttle.com
Rental Car Information
(Provided by the Phoenix Convention & Visitor Bureau)
- A-1 Van Leasing & Rentals
2217 E. Washington St.; Phoenix, AZ 85034
(800) 899-4320 | (602) 275-7300 | Fax (602) 275-4623
- Advantage Rent-A-Car
50 S. 24th St.; Phoenix, AZ 85034
(800) 777-5500 | (602) 244-0521 | Fax (602) 244-1717
- Avis Rent A Car
1805 E. Sky Harbor Circle South; Phoenix, AZ 85034
(800) 331-1212 | Fax (602) 252-2970
- Budget Rent A Car System, Inc.
1805 E. Sky Harbor Circle South; Phoenix, AZ 85034
(800) 227-3678 | (602) 261-5950 | Fax (602) 252-2970
- Budget Truck Rental, Inc.
5045 N. Black Canyon Highway; Phoenix, AZ 85015
(602) 284-8474 | Fax (866) 397-6271
- Dollar Rent A Car
1805 E. Sky Harbor Circle South; Phoenix, AZ 85034
(602) 567-9714 | Fax (602) 567-9747
- Enterprise Rent-A-Car
122 N. 2nd St., Hyatt Regency Phoenix; Phoenix, AZ 85004
(800) 261-7331 | (602) 253-9322
- Enterprise Rent-A-Car/Leasing
1444 W. Auto Drive; Tempe, AZ 85284
(800) 829-1853 Ext. 2008 | (480) 705-4435 Ext. 2008 | Fax (480) 496-6819
- Five Star Ford Rent-A-Car, Inc.
7100 E. McDowell Road; Scottsdale, AZ 85257
800-334-9602 | (480) 946-3900 | Fax 480-941-0601
- Hertz Rent A Car
1711 E. Buckeye Road; Phoenix, AZ 85034
(800) 654-3131 | (602) 267-4963 | Fax (866) 998-1508
- National Car Rental
15000 N. Airport Drive, Ste. 102; Scottsdale, AZ 85260
(877) 275-4771 | (602) 275-4771 Ext. 1375 | Fax (480) 368-1507
- Payless Car Rental
1712 E. Rental Car Way, Ste. 121; Phoenix, AZ 85034
(800) 729-5377 | (602) 681-9589 | Fax (602) 865-0646
- San Carlos Tribal Gifts/Rent-A-Car
202 N. Central Ave.; Phoenix, AZ 85004
(602) 258-1414
- Thrifty Car Rental
1805 E. Sky Harbor Circle South; Phoenix, AZ 85034
(800) 847-4389 | (602) 567-9714 | Fax (602) 567-9747
Valley Metro Bus System – www.valleymetro.org
Game and event attendees can take bus route 70, a Valley Metro bus service offered every 30 minutes. The route runs along Glendale Avenue from 24th Street to Litchfield Road. Visitors may also want to check out www.valleymetro.org for the transportation service’s online trip planner, which can help you plan a route to and from various locations throughout the Valley.
Taxi/Limousine Service
The Fiesta Bowl Web site has a link to AAA Transportation/Yellow Cab
602-252-5252
www.aaayellowaz.com
AAA Transportation
- Yellow Cab Company, Phoenix and Tucson
- Neil's Cabs
- Fiesta Taxi
- Checker Cab Company
- AAA MedEX, Stretcher, Van, and Wheelchair Service
Additional Taxi Services include:
- Discount Cab
602-200-2000RV Parking
There are no provisions for overnight RV Parking at the stadium. Visitors will need to find a local RV Park. Visit www.azrvparks.com for a listing of RV Parks and Campgrounds owned and operated by the members of the Arizona Association of RV Parks and Campgrounds. Also visit www.go-arizona.com for information on more than 700 RV parks and campgrounds in Arizona.
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